Privacy Policy

Last updated: 3 May 2026

Tanzania Winter Escape and GreenNest Ranche respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, contact us, request information, subscribe to updates or make an enquiry about a stay, travel experience or cooperation opportunity.

This Privacy Policy applies to the website of Tanzania Winter Escape and GreenNest Ranche and to personal data collected through this website, email communication, contact forms, newsletter forms and related online communication channels.

Who we are

For the purpose of this Privacy Policy, “we”, “us” and “our” refer to:

Tanzania Winter Escape / GreenNest Ranche
GreenNest Ranche Ltd.
Kisongo / Mateves, Arusha Region, Tanzania

Email: info@greennestranche.com

If another legal entity, booking partner or travel partner is involved in a specific booking or service, this will be communicated separately where relevant.

Personal data we may collect

We may collect and process the following types of personal data:

name;
email address;
telephone number;
country of residence;
preferred stay duration;
preferred travel period;
number of guests;
information you provide in a contact form, enquiry form or email;
newsletter subscription details;
communication history with us;
booking-related information, if you proceed with a booking;
technical information, such as IP address, browser type, device information and website usage data;
cookie and analytics data, where applicable.

We only collect personal data that is necessary for the purposes described in this Privacy Policy.

How we collect personal data

We may collect personal data when you:

visit our website;
complete a contact form;
request information about a stay;
subscribe to our newsletter;
contact us by email, phone, WhatsApp or another communication channel;
make a booking enquiry;
communicate with one of our authorised booking or travel partners;
interact with our website or online content.

Why we use your personal data

We may use your personal data for the following purposes:

to respond to your questions or enquiries;
to provide information about GreenNest Ranche, Tanzania Winter Escape, stay options, activities and local experiences;
to prepare or process booking requests;
to communicate with you before, during or after your stay;
to send newsletters or updates, if you have subscribed to them;
to improve our website, services and guest experience;
to understand visitor interest in our long-stay concept;
to cooperate with selected travel partners, booking partners or local service providers where necessary;
to comply with legal, administrative, tax, accounting or regulatory obligations;
to protect the safety, security and legitimate interests of our organisation, guests and partners.

Legal basis for processing

Where applicable, we process your personal data on one or more of the following legal bases:

your consent, for example when you subscribe to a newsletter;
performance of a contract or steps prior to entering into a contract, for example when you request a stay or booking;
compliance with a legal obligation;
our legitimate interests, for example to respond to enquiries, improve our services, manage communications and protect our business;
protection of vital interests, where this may be necessary in exceptional health or safety situations.

Newsletter and marketing communication

If you subscribe to our newsletter or request updates, we may use your email address to send you information about Tanzania Winter Escape, GreenNest Ranche, stay options, local experiences, project updates or related developments.

You can unsubscribe from marketing communication at any time by using the unsubscribe link in the email or by contacting us directly.

We do not sell your personal data to third parties.

Sharing personal data with third parties

We may share personal data with selected third parties where this is necessary and appropriate, such as:

booking partners;
travel agents or tour operators;
local transport providers;
guides or activity providers;
accommodation or service partners;
IT, website, hosting or email service providers;
professional advisers, such as accountants, legal advisers or consultants;
authorities or regulators, where legally required.

We only share personal data where necessary for the relevant purpose and expect third parties to handle personal data carefully and lawfully.

International transfer of personal data

Because our activities may involve visitors, guests and partners from different countries, personal data may be processed or transferred between Tanzania, Europe and other countries.

Where personal data is transferred internationally, we aim to ensure that appropriate safeguards are in place and that personal data is handled in accordance with applicable data protection requirements.

Cookies and analytics

Our website may use cookies or similar technologies to make the website function properly, improve user experience, analyse website traffic and understand how visitors use the website.

Cookies may include:

necessary cookies;
preference cookies;
analytics cookies;
marketing or third-party cookies, where applicable.

More information about cookies is provided in our separate Cookie Policy.

How long we keep personal data

We do not keep personal data longer than necessary for the purposes for which it was collected.

The retention period may depend on:

the nature of your enquiry;
whether you become a guest or booking customer;
legal, tax or accounting requirements;
the need to maintain business records;
the need to resolve disputes or protect our legal interests.

When personal data is no longer needed, we will delete it or anonymise it where reasonably possible.

Security of personal data

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, email system or online communication method is completely secure. Visitors are advised not to send highly sensitive personal information through ordinary website forms or unsecured email communication.

Your rights

Depending on your location and applicable law, you may have certain rights regarding your personal data, including the right to:

request access to your personal data;
request correction of inaccurate or incomplete data;
request deletion of your personal data;
object to certain types of processing;
request restriction of processing;
withdraw consent where processing is based on consent;
request transfer of your personal data, where applicable;
lodge a complaint with a relevant data protection authority.

If you wish to exercise any of these rights, please contact us at:

info@greennestranche.com

We may need to verify your identity before responding to certain requests.

Children’s privacy

Our website and services are not specifically directed at children. We do not knowingly collect personal data from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal data to us without appropriate consent or supervision, please contact us so that we can take appropriate action.

Third-party websites

Our website may contain links to third-party websites, booking platforms, social media pages or partner websites.

We are not responsible for the privacy practices, content or security of third-party websites. We advise visitors to read the privacy policies of those third parties before providing personal data to them.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on this website.

If we make significant changes, we may take reasonable steps to inform visitors or subscribers where appropriate.

Contact

For questions about this Privacy Policy or the way we handle personal data, please contact:

Tanzania Winter Escape / GreenNest Ranche
Email: info@greennestranche.com