Terms & Conditions

Last updated: 3 May 2026

Welcome to the website of Tanzania Winter Escape and GreenNest Ranche. These Terms & Conditions govern the use of this website and the information, services and communication made available through it.

By using this website, you agree to these Terms & Conditions. If you do not agree with these Terms & Conditions, please do not use this website.

These Terms & Conditions should be read together with our Disclaimer, Privacy Policy and Cookie Policy.

  1. Who we are

For the purpose of these Terms & Conditions, “we”, “us” and “our” refer to:

Tanzania Winter Escape / GreenNest Ranche
GreenNest Ranche Ltd.
Kisongo / Mateves, Arusha Region, Tanzania

Email: info@greennestranche.com

Tanzania Winter Escape is used as a concept, brand or commercial proposition connected to long-stay and winter escape opportunities in Tanzania. GreenNest Ranche refers to the location, project and operating company in Tanzania.

  1. Use of this website

This website is intended to provide general information about Tanzania Winter Escape, GreenNest Ranche, long-stay opportunities, accommodation, local experiences, activities, cooperation opportunities and related services.

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others, restrict the use of the website by others or damage the website, its content, systems or reputation.

You must not use this website:

  • for unlawful, fraudulent or harmful purposes;
  • to send spam, malicious software or harmful code;
  • to attempt unauthorised access to the website, server or related systems;
  • to copy, scrape or reproduce website content for commercial purposes without permission;
  • to misrepresent your identity or provide false information.
  1. Information on the website

We aim to provide accurate, clear and up-to-date information. However, the information on this website is provided for general orientation purposes only.

Descriptions of accommodation, stay durations, activities, local experiences, facilities, programmes, prices and availability are indicative and may change over time.

No rights can be derived from general information, examples, images, descriptions or indicative prices shown on this website.

  1. No automatic booking or binding offer

The information on this website does not constitute a legally binding offer.

A booking, reservation, travel arrangement, stay arrangement or other agreement only becomes binding after written confirmation by Tanzania Winter Escape, GreenNest Ranche or an authorised booking partner.

Any specific terms, prices, payment conditions, cancellation conditions and other booking details will be communicated separately before confirmation of a booking.

  1. Stay options and programmes

The website may refer to examples of stay options, such as 4-week, 6-week, 8-week or 12-week stays.

These examples are intended to help visitors understand the type of experience that may be possible. They do not guarantee a fixed programme, fixed activity schedule or fixed availability.

The final content of a stay may depend on:

  • guest preferences;
  • season and weather;
  • accommodation availability;
  • local circumstances;
  • health and safety considerations;
  • partner availability;
  • transport availability;
  • community and activity planning;
  • other practical or operational factors.
  1. Prices and availability

Any prices shown on the website are indicative unless expressly stated otherwise.

Prices, availability, taxes, fees, services and conditions may change without prior notice. The final price and conditions will be confirmed in writing before a booking becomes binding.

Unless clearly stated otherwise, prices do not automatically include:

  • international flights;
  • visa costs;
  • travel insurance;
  • vaccinations or medical advice;
  • personal expenses;
  • optional excursions;
  • transport outside the agreed programme;
  • third-party services;
  • meals, drinks or activities not expressly included.
  1. Payments

Payment terms will be communicated separately before a booking or agreement is confirmed.

Depending on the nature of the booking, we may require a deposit, staged payments or full payment before arrival.

A booking is only confirmed when the agreed written confirmation has been issued and any required payment has been received, unless agreed otherwise in writing.

  1. Cancellations and changes

Cancellation and change conditions may differ depending on the type of stay, duration, services included, season and booking partner involved.

The applicable cancellation and change conditions will be communicated before the booking is confirmed.

We advise all guests to arrange comprehensive travel insurance, including cover for cancellation, medical costs, personal belongings and travel disruption.

  1. Activities, excursions and local experiences

The website may describe activities such as cooking demonstrations, outdoor activities, workshops, walking, cycling, cultural visits, safaris or other local experiences.

These activities may be organised by GreenNest Ranche, Tanzania Winter Escape, local partners or independent third-party providers.

Participation in activities may depend on availability, weather, local conditions, safety considerations, physical ability and minimum participant numbers.

Guests are responsible for assessing whether an activity is suitable for their personal health, fitness, experience and circumstances.

  1. Third-party services and partners

We may cooperate with selected local partners, travel partners, tour operators, transport providers, guides, activity providers or other third parties.

Where a third party provides a service independently, that service may be subject to the third party’s own terms and conditions, prices, cancellation rules, liability rules and privacy policy.

We are not automatically responsible for the acts, omissions, delays, cancellations, price changes or service quality of independent third-party providers, unless otherwise agreed in writing or required by applicable law.

  1. Travel documents, visa, health and insurance

Guests are responsible for arranging and checking all travel requirements, including:

  • valid passport;
  • visa or entry requirements;
  • vaccinations;
  • medical advice;
  • travel and health insurance;
  • required permits;
  • personal medication;
  • emergency contact information.

Guests should consult official sources, medical professionals and relevant authorities before travelling to Tanzania.

  1. Guest responsibility

Guests are expected to behave respectfully and responsibly during their stay.

Guests must respect:

  • local laws and regulations;
  • local customs and communities;
  • safety instructions;
  • property rules;
  • environmental guidelines;
  • instructions from staff, guides or authorised partners.

We reserve the right to refuse or terminate services if a guest behaves unlawfully, dangerously, abusively, disrespectfully or in a way that may harm other guests, staff, partners, local communities or property.

  1. Health, safety and local conditions

Tanzania is a beautiful and welcoming country, but local conditions may differ from those in Europe or other parts of the world.

Infrastructure, healthcare, roads, climate, internet access, power supply, water supply and other services may vary.

Guests acknowledge that travel and long-stay experiences in Tanzania may involve practical differences and certain risks associated with travel, local conditions, outdoor activities, wildlife, traffic, climate and health.

We take reasonable care in organising and communicating our services, but guests remain responsible for personal awareness, preparation and responsible behaviour.

  1. Website content and intellectual property

All text, images, logos, designs, concepts, photographs, videos, icons and other content on this website are owned by or licensed to Tanzania Winter Escape, GreenNest Ranche or their partners, unless stated otherwise.

You may view and use the website for personal, non-commercial purposes.

You may not copy, reproduce, distribute, modify, publish, sell or commercially use website content without prior written permission.

  1. External links

This website may contain links to external websites, booking platforms, social media pages or partner websites.

These links are provided for convenience and information only.

We are not responsible for the content, availability, security, privacy policies or practices of external websites or platforms.

  1. Website availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

We may update, suspend, change or remove parts of the website at any time.

  1. Limitation of liability

To the fullest extent permitted by applicable law, we are not liable for any direct or indirect loss, damage, cost or expense arising from:

  • use of this website;
  • inability to use this website;
  • reliance on information published on this website;
  • technical errors or interruptions;
  • external websites or third-party platforms;
  • changes in prices, availability or services;
  • independent third-party services.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is not permitted under applicable law.

  1. Mandatory consumer rights

Nothing in these Terms & Conditions is intended to limit mandatory rights that visitors, guests or consumers may have under applicable law.

Where specific consumer, travel, package travel, accommodation or booking rules apply, these mandatory rules will prevail where required by law.

  1. Privacy and cookies

The use of personal data is governed by our Privacy Policy.

The use of cookies and similar technologies is governed by our Cookie Policy.

By using this website, you acknowledge that you have been informed about these policies.

  1. Changes to these Terms & Conditions

We may update these Terms & Conditions from time to time.

The most recent version will always be published on this website. Continued use of the website after changes have been published means that you accept the updated Terms & Conditions.

  1. Governing law and disputes

These Terms & Conditions are governed by the laws of Tanzania, unless mandatory consumer protection rules or other applicable mandatory laws provide otherwise.

In the event of a dispute, we encourage visitors, guests and partners to first contact us so that we can try to resolve the matter in a reasonable and practical way.

  1. Contact

For questions about these Terms & Conditions, please contact:

Tanzania Winter Escape / GreenNest Ranche
Email: info@greennestranche.com